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Mobile Technical Services provides computer support, network monitoring, remote maintenance, and installation services to small and medium sized business in all of North America. Additionally MTS provides on-site support services in Morris, Essex, Passaic, Bergen, Union, Somerset, Middlesex and Monmouth County, New Jersey and New York City, Bronx, West Chester and Rockland County, New York.
Mobile Technical Services specializes in all aspects of computer support including Network Monitoring, Installation, Maintenance and support, Computer maintenance, repair. Additionally MTS provides IT consulting services, Web Development and Hosting services, Telephone System Design, Installation, maintenance and support, Surveillance System Design, Installation, Maintenance and support.
MTS is a different kind of IT firm, -- we put ourselves in your shoes. Only by seeing things from your perspective can we understand your real needs.
There are few industries where change happens as rapidly as the computing industry. While the rapid pace of IT brings many new and exciting options to a business looking for solutions, it has some drawbacks. If you've ever discussed older technology with a younger IT professional, you know what I mean.
Good luck getting a newbie to look backwards and learn old technology. He'll likely tell you "it's time for an upgrade" and be done with you. While an upgrade may be what's ultimately needed, doing so under the gun is never a good idea.
At Mobile Technical Services, we've been around a good long time. We've done and seen things the younger guys never even heard of.
We're always learning, but we also have the experience of more than 25 years solving problems for businesses. That kind of background gives us insights that others just don't have -- insights that allow us to see and consider things that others miss. It allows us to filter through the noise and see exactly what a potential solution brings to the table. Insights you need when making important decisions.
Have you ever felt as if your IT provider decided what you needed before speaking with you?
Only by taking the time to understand your challenges and your goals can we achieve ours: to do what's best for you. We have no manufacturers sales quotas or stock rooms full of inventory, so what we recommend to you is what's best for you, not us.
There are millions of products and services available today; some boast incredible results or amazing savings.
Which ones actually live up to their hype?
How is a business owner supposed to sort through the noise and determine which solutions actually work?
You don't have to. Just leave it to MTS.
If we offer it to you, it's tried and true!
What were once "good ideas to consider in the future", are now Must-Have tools to remain competitive.
Or are they? Lets us help you find out.
Rest assured, before we offer it to you, we're sure of how it works and how to fix it. We've tested it, broke it, fixed it, and retested it. We probably use it ourselves.
Some clients have been with us for nearly 25 years. Why? Because relationships matter. And, like all good relationships, ours are based on trust.
Without trust, time is wasted and progress suffers.
At Mobile Technical Services we don't expect clients to trust us because we said so. We know we have to earn it AND maintain it.
If you can't trust your IT provider, you have the wrong one.
Trust between you and your IT provider means you have one less thing to worry about. You'll find yourself focusing on what matters.
Everyone's needs are different. At Mobile Technical Services, we have a service plan that's right for you -- even if that means no service plan at all.
Not a client yet? Not a problem. Visit our per-incident support site and open a ticket for a low per-incident fee.
Want something more proactive and formal? Preview our Guardian Monitor suite of services to discover just how flexible our service plans are.
It goes without saying that we are here for our clients.
It's reminds us of just how important you are to us and is why customer service is at the heart of everything we do.
We know that sometimes when you call us you may have already been dealing with a problem and may not be in the best mood. So we want every experience you have with Mobile Technical Services to be a good one.
We'll make the problem go away and we'll be happy doing it.
What good is a really talented IT firm if you can never reach them? 100% of our service requests are addressed the same day, usually within a few minutes.