1. Who is MTS?

Mobile Technical Services specializes in the technology requirements of small and mid-sized businesses.  Since 1993, we have been careful to employ only those who mirror our commitment to service excellence.  As a small business, we understand the importance of taking advantage of technology without going overboard.  Most of all, we understand that the goal of technology is to serve the needs of the business…not the other way around.  There’s no value in implementing technology just because it’s trendy or impressive.

Over the years, we’ve come to understand that small businesses are as unique as their owners.  Each has its own needs; some have computer savvy employees while others would rather maintain a hands-off approach.  Either way, MTS has a plan to meet your needs.  From a simple Preventative Support plan to Extreme Customer Care, our clients can tailor our service to their unique needs.  

- Extreme Customer Care – A comprehensive support plan that combines preventative maintenance and 12x7 monitoring of critical network components and functions including onsite repair of PC, server and network issues for a fixed monthly rate.

- Priority Care – A retainer based support plan permitting clients to estimate their needs over a specific period of time and pre-pay for them at a significant discount.
 
- Preventative Support – A support plan tailored to each client’s  network which may include periodic implementation of Microsoft service packs and security updates, mock file restores to verify backup procedures and equipment, printer maintenance, and battery backup testing.

The truth is that WE’RE DIFFERENT!  WE CARE!  It’s trite and used far too often by far too many in the service industry, but that doesn’t make it any less true when describing MTS.  We want what’s best for your business not what’s most profitable for us.  We have no manufacturer quotas to meet and are free to select and implement what’s right – even when it’s simple and inexpensive.   Rather than listen to us, why not listen to what our customers say.

We design, implement and support:

- Local and Wide Area Networks – servers, storage, workstations, printing solutions…
- Website Development, hosting & maintenance…
- Business Telephone Systems – single and multi-office environments…
- Internet Security Solutions, Firewalls, routers…
- Closed Circuit Television Systems – (CCTV) , stand alone and network (internet) accessible…

Northern & Central NJ,  Eastern PA, New York and Southern Connecticut.  We also support clients nationally using remote access solutions.

To quote Ben Franklin:  “Do what’s right, even when no one is looking.”