We'll tailor a management plan that's right for your business and budget
We have no down time.
100% Confidence: Knowing that our systems are monitored and maintained 24-7; we have complete faith and confidence in our network. Since MTS started managing our network, we have had no down time. They are very considerate to our schedule and always manage to perform maintenance when it’s’ least disruptive to our
workday. Their responsiveness and honest advice are a big plus in comparison to other firms I’ve dealt with. They clearly focus on our bottom line before theirs which as the CFO, I appreciate. I would tell a prospective client that you should expect honest feedback, excellent advice, and outstanding reliability if they become an MTS client.
Tailored for the overworked and understaffed IT Department, or, in many cases, the poor guy, or gal, who got stuck with managing the network because he's the most tech savvy person in the office.
Guardian monitor frees that person from many of the daily chores required to keep a network healthy and performing at top speed, while actively sniffing out and alerting him to situations that require attention.
With Guardian Monitor we will keep your devices up to date with the latest updates and patches.
We'll monitor and periodically verify the performance of your data backup process.
We'll watch for trends and alert you to any oddities happening in your environment.
And of course we'll alert you of any situation that warrants a closer look by you.
Guardian Monitor fills the needs of companies who have the ability to solve the day-to-day issues but lack the resources and time to take on the big issues or to proactively maintain their technology investment.
Building on Guardian Monitor, RMS includes the 24x7 monitoring, updates and patch management but adds unlimited remote troubleshooting, diagnosis and repair of problems we identify and those reported by users.
With over 90% of all repairs being done remotely, RMS is a cost-effective way to keep your network and equipment healthy without the overhead of an on-staff IT professional.
Having the peace of mind knowing that MTS is always behind the scenes working to identify and eliminate problems before they become burdensome, plus knowing your staff can call in problems without generating additional service expenses, makes RMS our most popular service plan to date.
Traditional break-fix
service is the most expensive way to
maintain your network?
Inclusive of the 24 x 7 monitoring, update and patch management that comes with Guardian Monitor, and the unlimited remote diagnosis and service included with Remote Maintenance and Service, ECC includes unlimited on-site diagnosis and repair of problems we identify and those reported by users.
Having the peace of mind knowing that MTS is always behind the scenes working to identify and eliminate problems before they become burdensome, plus knowing your problems can be addressed both remotely and on-site generating no additional service expenses, makes ECC a great choice for clients with no on-staff IT talent.
Extreme Customer Care is a program, not a maintenance contract. Instead of waiting for problems to find you, we monitor your network, workstations and critical servers to trap and repair developing problems before they find you. Download our “Good for Nothing!” brochure.
Managed Technical Services, Inc.
70 Bloomfield Ave Pine Brook NJ 07058
v 973-808-2882 f. 973-244-7999 E-mail us
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