Here are the reasons you can depend on Managed Technical Services to keep  your business up and running:

• Quick response – We are available and responsive 24 hours per day x 7 days per week.  Our average response time is less than 15 minutes.  (We know because we track it) Smart people are worthless if you can’t reach them when you need to. Furthermore A live person will answer your call, or you can enter a service ticket yourself on-line with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location
• Integrity - We operate and act with the utmost integrity and always do what’s right for our clients, even if it means doing nothing at all. Sometimes all that’s needed is some great advice.
• Reputable - Managed Technical Services has been around since 1993, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
• Knowledgeable & Experienced - We have 23 years’ experience supporting small / mid-sized clients. Our average technician tenure is 9.5 years.  Our Technicians are required to keep up with the training and certifications required to support the various products and services we recommend. We won’t be sending out warm bodies to train on your dime!
• Business savvy & insightful - We design budget sensitive solutions that support both the short and long term business goals of our clients.
• Current - We’re always on the hunt.  Technology and the benefits it offers business, changes almost daily. At MTS we’re always looking for, and testing, new products and services to keep your business safer and run more efficiently.
• Inclusive - Our solutions consider our clients whole business. Not just the computers. The network is the office.  From computers and servers to phone systems and video surveillance. It’s all tied together and MTS is uniquely qualified to make it all function smoothly. We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your Internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
• Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
• Trustworthy beyond question - We understand and acknowledge that as network administrators we have access to information that must be kept confidential. Every employee must pass a background check before working at MTS.
• Dialogue matters - Our clients are more than clients. To us they are friends with whom we have open & honest conversations about their goals and frustrations.  Having that kind of dialogue produces solutions that are uniquely suited to each client’s needs.
• Humility -  We know what we’re talking about and admit when we don’t. BS is for incompetent fools.  We won’t try to dazzle you with technical jargon.  We actually want you to understand.
• Local - Sure we fix most things remotely, but if a site visit provides a quicker solution, thats what we do.

discussed older technology with a younger IT professional, you know what I mean.

• But what if your business depends on older technology?
• Who's going to fix it when it breaks?

Good luck getting a newbie to look backwards and learn old technology.  He'll likely tell you "it's time for an upgrade" and be done with you. While an upgrade may be what's ultimately needed, doing so under the gun is never a good idea.

At Managed Technical Services, we've been around a good long time.  We've done and seen things the younger guys never even heard of.

We're always learning, but we also have the experience of more than 25 years solving problems for businesses.  That kind of background gives us insights that others just don't have -- insights that allow us to see and consider things that others miss.   It allows us to filter through the noise and see exactly what a potential solution brings to the table. Insights you need when making important decisions.

To benefit from our experience you need to make the first move, call 973-808-2882 or e-mail us today.

Have you ever felt as if your IT provider decided what you needed before speaking with you?

Only by taking the time to understand your challenges and your goals can we achieve ours: to do what's best for you.  We have no manufacturers sales quotas or stock rooms full of inventory, so what we recommend to you is what's best for you, not us.

Trust between you and your IT provider means you have one less thing to worry about. You'll find yourself focusing on what matters.

Our single greatest asset is the trust our clients have in us.

What were once "good ideas to consider in the future", are now Must-Have tools to remain competitive.

Or are they?  Lets us help you find out.

The manufacturers you trust.

Managed Technical Services provides computer support, network monitoring, remote maintenance, and installation services to small and medium sized business in all of New Jersey,  New York City  and eastern Pennsylvania.   Additionally MTS provides on-site support services in Morris, Essex, Passaic, Bergen, Union, Somerset, Middlesex and Monmouth County, New Jersey and New York City, Bronx, White Plains, West Chester and Rockland County, New York.

Managed Technical Services specializes in all aspects of computer support including Network Monitoring, Installation, Maintenance and support, Computer maintenance, repair.  Additionally  MTS provides  IT consulting services, Web Development and Hosting services, Telephone System Design, Installation, maintenance and support, Surveillance System Design, Installation, Maintenance and support.

MTS is a different kind of IT firm, -- we put ourselves in your shoes.  Only by seeing things from your perspective can we understand your real needs.

Managed Technical Services, Inc.

 70 Bloomfield Ave  Pine Brook NJ 07058

v 973-808-2882 f. 973-244-7999  E-mail us